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Phumuzile nanikie komana nanikiemotlanthe

1 reviews | Active since Aug 2023

18 Oct 2024, 09:38

Hollard

I soki Constance Motlanthe l policy no *** I have been having these funeral cover for over 10 years I have been told that is a fixed premium .and only to find out that my policy is on arrears without them informing me because I was small amount. But they see that I am paying everything month but is the incorrect premium but they didn't bother to tell me. Please older people like me check your things if you are insured with them because if it happens you die your next of kin will suffer. They don't value customers. I am 65 years .I laid complaint because it was two policy they paid me for one and for only six months. Please I need my money hollard stop taking advantage of senior citizens of South Africa

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Replies (2)
Hollard Life
Hollard Life's reply18 Oct 2024, 09:44
Official
Hello Phumuzile K
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Social Resolutions Team
Hollard Life
Hollard Life's reply09 Dec 2024, 00:56
Official
Hello Phumzile K

Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team