1 reviews | Active since Nov 2014
Hollard
Hi
Please could you be so kind to forward me a report via email for the outcome of my Lost of Income Plan.
I have contacted Edgards and Hollard many times during the last 3months and still have no outcome or any feed back on my Account protection Plan.
Like I have mentions many times:
1) I am Self Employed
2) I have had no income during the lock down
3) I have forwarded bank statements to prove lost of income
4) I have done and forwarded you affidavit
5) Account has been opened in 2016
I need a outcome report so that I can take it to the Ombudsman if you can't pay out as I would like to know how is it possible that you give me R9 000 credit when you know I am self employed the day I opened the account?Surely there must be cover for me when I have no income to pay my accounts?
Your immediate attention would be appreciated.
Eric
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
How long is it still going to take before I get someone to call me or forward my outcome report as I was promised for 2months ago???????
Eric
How long is it still going to take before I get someone to call me or forward my outcome report as I was promised for 2months ago???????
Eric