MM
Maropeng M
1 reviews | Active since Jul 2019
21 Jun 2023, 03:36
Holland cash back is a ****
I was told that I'm eligible for cash back and it's been two weeks now after submitting everything but I haven't received any form of communication from them and no funds in my account while other policies take 24-48 hours or 5 business days max....I'm very disappointed.
Helpful (0)
Replies (2)0
Replies (2)
Hollard Life's replyOfficial
21 Jun 2023, 09:32Hello Maropeng,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply21 Jun 2023, 09:32
Official
Hello Maropeng,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's replyOfficial
21 Jun 2023, 09:37Hi Maropeng,
Can you please provide us with the policy number of the policy in question.
Kind Regards,
Escalated Complaints Team
Can you please provide us with the policy number of the policy in question.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply21 Jun 2023, 09:37
Official
Hi Maropeng,
Can you please provide us with the policy number of the policy in question.
Kind Regards,
Escalated Complaints Team
Can you please provide us with the policy number of the policy in question.
Kind Regards,
Escalated Complaints Team