Holland and Capitac bank **********

Hi ,

I want to make people aware of the ***** experience I had after getting my claim payment from HOLLARD funeral cover.

I have got a cover that includes a curtesy car with hollard which I didn’t use because they made a payment couple of days after the funeral. Few days after the money was paid in to my Capitac account, I got a call from hollard , they told me that because I didn’t get a car, they will have to me R5000 and I should give them my bank details. I was not t aware that they were ********** because they had my ID number, my home address , my mobile number my bank name , and even my POLICY number and the whole benefits I am was getting from this policy like Curtesy car during the funeral.

That Curtesy car money wasn’t paid in and the next day I experienced ********** activities from my bank account, one of which an amount of R2,000.00 which was extracted via an online purchase to OLDMUTUAL MUTUAL MONEY ACCOUNT then I immediately moved the money but they kept trying to purchase more stuff which left my account with an insufficient funds charges.

I rang Hollard regarding this matter and the consultant I spoke to told me that they have been getting a lot of clients banking with CAPITAC bank who got pay out from Hollard complaining about money beentaken from their account.

Hollard respond to my complaint and they say that they are not responsible for this because I gave this ********** my bank details.

I am not happy because there might be someone within the company who is leaking our Very Important Personal Information to the ********** .

From Hilda