Hifh level of neglect for my ****** money

From my persal Hollard specialist started deducting money from my persal without my consent. In January I tried to reach them conserning the matter. I was asked to send my id, bank acc and sworn affidavit and oath that sttes that i do not agree for this deduction. They promised to do an investigation and within 6weeks i would get my refund. It is now June and the deduction is taking place. Whenever i try to call them i do not get any form of assistance for my ****** money except fornthe investinga gation is still taking place. I did not thing such big company can still money fromna mere employee who earns nuts compared to what they make.