AM
Aum M
1 reviews | Active since Apr 2013
14 Aug 2015, 12:56
HeadOffice Dont RESPOND TO MAILS
I sent mails and used the contact us option on the website but still no feedback except the stupid automated mails.<br> <br> I want to know if all is well on my policy and what do I need to continue doing right to avoid any claim delays or disputes in future
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Hollard Life's replyOfficial
14 Aug 2015, 14:35Hello maphotop,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply14 Aug 2015, 14:35
Official
Hello maphotop,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***