1 reviews | Active since Dec 2020
Hallord, a complete and utter *******.
If it were systematically possible I would not even give them a star.
Hallord is a pathetic company they shouldn't be allowed to operate.
We have had 3 policies with them and not a single one has been paid out yet.
2 years ago my mother had a policy with them for her brother. They kept debiting her without any notification that she was behind on her payments or had lapsed in anyway. My uncle passed and my mum wanted to claim. She was told that the policy lapsed due to none payment but she was never informed and they kept taking her money. They asked her to submit all necessary documents, this was done and they keep coming back with bogus requests. Two years later and we haven't received a cent not even her preuims paid.
A month ago we lost my dad, Hallord again aren't processes my mums claim, she had to borrow money to burry her husband like an unfit wife whereas she had a policy for her husband. To this day we still aren't getting paid out. Hallord is causing their clients nothing other then hurt and insult.
My sister also had a policy for my father with hollard, they telling her that she is not my father's biological daughter so she can't be the beneficiary. What utter nonsense is this? why wasn't my sister informed about this upon sign up, why the hell does Hollard take money from people if they come with all these nonsense, processors, requests and clauses.
Something has to be done about Hollard they are a complete and utter *******.
We are saddened to hear about the loss of your loved ones. Please accept our condolences.
We apologize that you and your family had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our complaints team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Escalated complaints team
We are saddened to hear about the loss of your loved ones. Please accept our condolences.
We apologize that you and your family had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our complaints team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Escalated complaints team
