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Astrelecia A

1 reviews | Active since Sept 2016

31 Dec 2024, 07:31

Funeral policy Hollard iua

IVE BEEN BATTLING WITH MY CLAIM AT HOLLARD IUA I WILL NOT RECOMMEND ANYINE TO TAKE ANY INSURANCE WITH THEM THEY ARE useless when it comes to pay out of insurance- the call centre agents picks up and hangs up the process you have to go through to get to the relevant department is a nightmare

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Replies (2)
Hollard Life
Hollard Life's reply31 Dec 2024, 08:30
Official
Hello Astrelecia A
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our Complaints team is busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Social Resolutions Team
Hollard Life
Hollard Life's reply07 Feb 2025, 14:15
Official
Hello Astrelecia A

Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team