Funeral Plans / Insurance policies

This Funeral Plan is a ****, costing me R47,137.13 over a period of 8 years struggling to communicate and getting things sorted out. I started in April 2014 and cancelled the policy yesterday 21 December 2022. All viewers: NEVER enroll over the phone. The broker who did my contract made many, many principial mistakes. How is that possible? Isn't this just a way in which the policy can be thrown out when a claim is made?! They don't take two working days to react on a complaint. It took me merely eight years to get an answer to basic problems. In April 2020 my premium was R317. In August 2021 it went up to R436 ! They predicted a premium of R402.57 for April 2023 but my last premium in November 2022 was already R660.24 !! according to them my benefit won't go up after the age of 75. I'm on my way to 77 years and they refuse to give a refund for their mistake. My family on father's side usually become 95 years of age. If I have to pay R660.24 until I'm 95, I could have bought a house instead of a funeral. Please don't enroll with Hollard Insurance. Rather use a trustworthy financial institution.