Funeral cover not active

<p>Still very much unhappy with Hollard, in fact very disappointed, they only responded after I submitted my complain to hello peter, then it was silence, I thought everything was sorted as per our conversation with them but only to find out last week that they were even not deducting their premium, I joined this policy 2014 and I’m not going to let it go all because of their mistakes, I want my policy to be up to date and sorted very urgent as it is very important to me, I will serve no probation at all. Please sort out my account,dont make means at the expense of other IT IS UNFAIR</p>