FUNERAL COVER

I took a Hollard policy at Pick n pay and I was told this policy covers up to 10 people. I was told that the 10 people covered in the policy, I would need to prove the relationship I have with them and this was all not true and it's been a year since the policy was in place, I tried to find out what needs to happen in an event when one of the "10 people" passes away, to my surpise the cover is not as i was told, I have been having a cover for a year all in the name of a false sale that happened.