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zonke.mehlomakulu zonke.mehlomakulu

1 reviews | Active since Aug 2016

31 Aug 2020, 17:20

Funeral Cover

I joined Hollard in 2005 from R250,00 for a funeral cover. I recently received a call from one of their Consultants who informed me that my son is only covered for R4500 yet when I joined they indicated that it will increase through the years.

I am shocked and baffled at this information, I further inquired about my parents' cover and have not received and concrete information. To date an amount of R392 is debited monthly and this does not even cover claim free benefits and I need more information with immediate effect.

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Replies (1)
Hollard Life
Hollard Life's reply01 Sept 2020, 10:06
Official
 Hello  Zonke Happiness Mehlomakulu  

We are sorry that your experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints