SS
Semakaleng S

1 reviews | Active since Aug 2022

15 Aug 2022, 08:36

Funeral cover

I joined a funeral scheme under TBFS and SAMWU underwritten by Hollard in 2009 and I added my aunt as one of the Dependents

I am now on pension and I advised Hollard that I will be continuing with the funeral scheme and the consultant advised me that my 87 year old aunt will be removed and and I have been paying from 2009 until date

So I would like to be advised about the money I've paid from 2009 which is 83.00 for the past 13 years and the cover amount is 10000 rand please assist

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Replies (1)
Hollard Life
Hollard Life's reply15 Aug 2022, 10:48
Official
Hello Semakaleng,

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.

Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Escalated Complaints Team