SS
Semakaleng S
1 reviews | Active since Aug 2022
15 Aug 2022, 08:36
Funeral cover
I joined a funeral scheme under TBFS and SAMWU underwritten by Hollard in 2009 and I added my aunt as one of the Dependents
I am now on pension and I advised Hollard that I will be continuing with the funeral scheme and the consultant advised me that my 87 year old aunt will be removed and and I have been paying from 2009 until date
So I would like to be advised about the money I've paid from 2009 which is 83.00 for the past 13 years and the cover amount is 10000 rand please assist
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Replies (1)Hollard Life's replyOfficial
15 Aug 2022, 10:48Hello Semakaleng,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply15 Aug 2022, 10:48
Official
Hello Semakaleng,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
