ZN
Zamokuhle N

1 reviews | Active since Nov 2022

25 Apr 2023, 07:52

Funeral cover

I was approached by a representative at pick n pay who sold me a funeral cover for R100 to cover my 17 family members he said they will all be covered for R10 000 and I will get smart shopper poking worth R650 if I pay the R100 immediately at the till when I call today regarding the points I am advised that there is no such promotion and my child is covered for R5000 not R10 000. I am so disgusted by the lies that were used for me to join the policy.

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Replies (1)
Hollard Life
Hollard Life's reply25 Apr 2023, 08:09
Official
Hello Zamokuhle

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our customer resolution  team is busy looking into your complaint and will be providing you with feedback within five working days. 

Kind Regards, 

Escalated Complaints Team