LM
Lesego M
1 reviews | Active since Mar 2021
10 Mar 2021, 09:05
Funeral claim not processed
Logged a claim for a cash payout for a funeral and one of the consultants never stated on what needs to be sent back. Funeral proceeded without the payout and they never updated me regarding my claim. I am not happy with Hollard.
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Replies (1)
Hollard Life's replyOfficial
10 Mar 2021, 10:36Hello Lesego
Thank you for bringing your matter to our attention. Please accept our sincere condolences on the passing of your loved one.
We are sorry for the poor service you received during your time of need. The matter has been escalated to our claims team for urgent action.
Kind Regards
Natasha Vos
Thank you for bringing your matter to our attention. Please accept our sincere condolences on the passing of your loved one.
We are sorry for the poor service you received during your time of need. The matter has been escalated to our claims team for urgent action.
Kind Regards
Natasha Vos
Hollard Life's reply10 Mar 2021, 10:36
Official
Hello Lesego
Thank you for bringing your matter to our attention. Please accept our sincere condolences on the passing of your loved one.
We are sorry for the poor service you received during your time of need. The matter has been escalated to our claims team for urgent action.
Kind Regards
Natasha Vos
Thank you for bringing your matter to our attention. Please accept our sincere condolences on the passing of your loved one.
We are sorry for the poor service you received during your time of need. The matter has been escalated to our claims team for urgent action.
Kind Regards
Natasha Vos