OM
Orphan M

1 reviews | Active since Jul 2015

12 Jun 2019, 09:22

********** sales agents

I have recently received an sms notification from hollard life cover welcoming me on a new policy number ********** 5. Reason for me to write this review is because I do not recall giving a go ahead to Hollard to create this cover for me, all I remember is an agent who I cant mention his name here phoned me and I told him I could not talk and he can only phone me after work around 5, we never even spoke for a minute and he never phoned me again. it came to my surprise finding out that I have a funeral cover for R 80000 and installment for R 218.48 and with this amount I can buy myself R 500 000 cover from other insurance. Not happy at all, agents must not make sales in lie, that is unacceptable.

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Replies (1)
Hollard Life
Hollard Life's reply12 Jun 2019, 14:02
Official
Hello  Orphan 

Thank you for contacting us. 

I am sorry your experience prompted you to contact us with a complaint. 

Our team will be in contact with you regarding the sale of your policy. 

Kind Regards

Lynne Lawrence
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