MR
Makwena R
1 reviews | Active since May 2021
20 Jan 2022, 04:07
********** policy stop orders.
Hello Peter for the past 3 months getting stop order from hollard I don't remember taking out a policy with them I then traveled to the nearby branch in polokwane I found a lady playing music she told me is still early January their system is offline.
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Replies (2)
Hollard Life's replyOfficial
20 Jan 2022, 08:42Hello Makwena
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint. To assist us with the investigation please confirm the reference number that appears on your payslip or bank statement.
Kind Regards, Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint. To assist us with the investigation please confirm the reference number that appears on your payslip or bank statement.
Kind Regards, Escalated Complaints Team
Hollard Life's reply20 Jan 2022, 08:42
Official
Hello Makwena
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint. To assist us with the investigation please confirm the reference number that appears on your payslip or bank statement.
Kind Regards, Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint. To assist us with the investigation please confirm the reference number that appears on your payslip or bank statement.
Kind Regards, Escalated Complaints Team
Hollard Life's replyOfficial
21 Feb 2022, 14:36Hello Makwena
Thank you for your patience while we looked into your matter. Our administrator has confirmed that your policy has been cancelled and that your refund is being processed.
Contact us for any future concerns.
Kind Regards
Escalated Complaints Team
Thank you for your patience while we looked into your matter. Our administrator has confirmed that your policy has been cancelled and that your refund is being processed.
Contact us for any future concerns.
Kind Regards
Escalated Complaints Team
Hollard Life's reply21 Feb 2022, 14:36
Official
Hello Makwena
Thank you for your patience while we looked into your matter. Our administrator has confirmed that your policy has been cancelled and that your refund is being processed.
Contact us for any future concerns.
Kind Regards
Escalated Complaints Team
Thank you for your patience while we looked into your matter. Our administrator has confirmed that your policy has been cancelled and that your refund is being processed.
Contact us for any future concerns.
Kind Regards
Escalated Complaints Team