TS
Thandeka S
1 reviews | Active since Oct 2019
01 Oct 2019, 12:40
********** debit order action by Hollard from my account
For the past 3 months Hollard has been debiting my account without my authorization, their sales consultant created ********** policies under my name. Every time this debit order goes off my account i inform them and they tell me that they acknowledge the ********** policy sign up and that the consultant has been dealt with and that they have stopped these and it wouldn't happen again and every month, the amount changes and I see another ********** debit order go off my account.
Hollard last month your representative said this wont happen and that you have stopped all policies under my name/id number. I even have email trails to prove this, so why am I still experiencing this *******?
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Replies (1)0
Replies (1)Hollard Life's replyOfficial
01 Oct 2019, 13:44Hello Thandeka Sibiya
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding the debit orders on your account.
Kind Regards
Lynne Lawrence
com ***
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding the debit orders on your account.
Kind Regards
Lynne Lawrence
com ***
Hollard Life's reply01 Oct 2019, 13:44
Official
Hello Thandeka Sibiya
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding the debit orders on your account.
Kind Regards
Lynne Lawrence
com ***
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding the debit orders on your account.
Kind Regards
Lynne Lawrence
com ***
