TS
Thandeka S

1 reviews | Active since Oct 2019

01 Oct 2019, 12:40

********** debit order action by Hollard from my account

For the past 3 months Hollard has been debiting my account without my authorization, their sales consultant created ********** policies under my name. Every time this debit order goes off my account i inform them and they tell me that they acknowledge the ********** policy sign up and that the consultant has been dealt with and that they have stopped these and it wouldn't happen again and every month, the amount changes and I see another ********** debit order go off my account.

Hollard last month your representative said this wont happen and that you have stopped all policies under my name/id number. I even have email trails to prove this, so why am I still experiencing this *******?

0
Replies (1)
Hollard Life
Hollard Life's reply01 Oct 2019, 13:44
Official
Hello Thandeka Sibiya

Thank you for contacting us.

I am sorry your experience prompted you to contact us with a complaint.

Our team will be in contact with you regarding the debit orders on your account.


Kind Regards

Lynne Lawrence
com ***