********** consultant

I took out a funeral policy many years ago with Hollard and sometime last year they gave me a call to have my payout increased from 50k. When I claimed on 19.11.18 I had qualified for 82K however Nkosinathi Maphumulo from Maponya branch only processed 70K and this is the only amount that went into my bank account. All I want is the remaining amount to be paid into my back account, I need to put on record that I did not receive any other benefits that they always advertise or that I had signed up for e. g airtime etc.