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SM
Sibongile M

1 reviews | Active since Jul 2021

16 Jul 2021, 14:49

********** acts by Hollard

I'm sick and tired of this company that I don't even know...they have been deducting from my salary two amounts since last year 2020 for Policies I never ever app**** or signed off on. When I want my money back they are taking me from pillar to post. It's a lot of money and I want it back. Now they tell me about a six week process...how did they get my details and the right to take my money like that, why should I now struggle to get my money back when it was so easy for them to take it in the first place. I'm so flabbergasted right now. It pains me because I don't even know their offices, I never spoke to anyone from this company.

0
Replies (3)
Hollard Life
Hollard Life's reply16 Jul 2021, 15:07
Official
Hello Sibongile  We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.  To assist you further with the investigation of your complaint, please provide us with the policy numbers or references that appear on your payslip for the 2 amounts being deducted from your pay slip since last year.  Once received we will investigate the matter and provide you with feedback.  Kind Regards Natasha Vos 
SM
Sibongile M's update16 Jul 2021, 21:14
Reviewer Update
The two policy/Reference numbers are ***C1CCONSOLIDAT
***C1CCONSOLIDAT.

I WOULD REALLY APPRECIATE THE RESOLUTION OF THIS MATTER AND ALL MY MONEY REFUNDED.
THANKS
Hollard Life
Hollard Life's reply19 Jul 2021, 11:55
Official
Hello Sibongile

Thank you for the information. We are looking into the matter and have sent an email with the form that we require you to complete. 

Kind Regards
Natasha Vos