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I am utterly disgusted with Hollard Life. I joined their policy in 2006 and paid my premiums with no problem. I lost my dad in Mar2018 and it was such a hustle to get the payout. I had to loan money from family and friends to give my dad a decent funeral. This was so embarrassing as I have a policy and when I needed them the most they let me down. Today 4 months later since my dad died I am still waiting for my final payout. Yesterday I went to a Hollard branch only to be told that the policy that I had for mom and dad Hollard decided to cancel it, why? I only lost my dad, why would they cancel the benefits for my mom. I have been told that I have to start this as a new policy and the waiting period will start as if this is a new policy. Why would they do that. No one is able to give me answers. I am up to my neck with this company. I want a solution. Losing my dad was bad enough now I'm being traumatized even more cause I have to constantly follow up with hollard on the payout and each time I do that, they have messed something up