NC
Neo C

1 reviews | Active since Nov 2019

13 Nov 2019, 18:58

***** by hollard insurance

I just wanted to find out my father took policy 10year ago while he was still alive and he paid all premiums perfectly on the 26th of August he passed away and only to find out that his I'd was marked as ******* immigrant and we struggled to get computerized certificate but home after issue us with confirmation letter to claim all other policies helps only hollard they telling us they won't pay untill we get computerized certificate which is not our fault because he joined with that I'd like that but when to they had to pay they have stories I want your help so that I can get my premiums back because it's not my fault they accepted money while they know it's ******* immigration as per their knowledge so they ***** him.

0
Replies (3)
Hollard Life
Hollard Life's reply14 Nov 2019, 09:01
Official
Hello Neo Chelane 

Thank you for contacting us. 

We are truly sorry for the loss of your father and your claims experience. 

Please provide us with your father's policy number to enable us to investigate. 

Kind Regards

Lynne Lawrence
***


NC
Neo C's update14 Nov 2019, 10:48
Reviewer Update
Here it's policy number *** as per your communication please don't hesitate to contact me on *** if you need any clarity.
NC
Neo C's update25 Nov 2019, 19:28
Reviewer Update
I am still waiting for feedback although you don't communicate even to tell me if your received my details.