HJ
Hannelene J

1 reviews | Active since Aug 2012

15 Aug 2017, 12:15

*****

I app**** for a funeral policy for my mum for 75000.00. The consultant told me that i can't get 75000.00 because my mom already has a policy of 33000.00 that was open in 2014 by her sister Betina Jordaan. I was so shocked to hear that as my mom has no sisters and I am an only child and she is blind. I told them to cancel that policy which they refused to do.They told me that i must contact that person. I told them that got nothing to do with me. I just need them to cancelled it

0
Replies (2)
Hollard Life
Hollard Life's reply15 Aug 2017, 12:41
Official

Hello Media24it@123456

Thank you for contacting us.

I am sorry you were not assisted with your cancellation request.

Please refer to the email sent to you and respond accorsdingly.

Kind Regards

Lynne Lawrence

***

Best regards,

HJ
Hannelene J's update16 Aug 2017, 08:57
Reviewer Update
I am very disappointed in hollards they haven't canceled the policy as I request. It looks like they don't care as long as they received the payment. They keep on refereeing me to someone else. I need them to sort this out asap . This is *****.