fees incurred due to bieng double debited

my debit orders ran off last night for the life policies I have with you, however all three of the debit orders were duplicated puting my account in the negative and forcing my car insurance and your duplicated debit order to return causing me to incurre unpaid debit order fees of R100 x2. I spoke to one of your customer care agents this morning by the name of Thandi and she confirmed that it was a system error that was bieng worked on by your financing department. Can you please rectify this error ASAP, by reimbursing the unpaid fees I was charged due to this and reversing the duplicated amounts.