TC
Thomas C
1 reviews | Active since Jul 2015
09 Jul 2015, 11:19
False SMS advertising.
I received an SMS on Wednesday promising me funeral cover up to R50000.00 as well as R24000 expense plus R10000.00 benefits from R86.00 per month. As it is much less than I currently pay for a much lower benefit I enquired about it. I was called by 1Life Funeral, who I currently am with. When I asked about going on to this plan I was quoted in excess of R220.00. I find this unacceptable and it is false advertising. Why do they not stick to their word?
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Replies (1)Hollard Life's replyOfficial
09 Jul 2015, 13:36Hello tuserpe,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the inconvenience and frustration caused.
We have referred this matter to our Sales Manager for urgent feedback to you.
Kind Regards
Lynne Lawrence
***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the inconvenience and frustration caused.
We have referred this matter to our Sales Manager for urgent feedback to you.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply09 Jul 2015, 13:36
Official
Hello tuserpe,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the inconvenience and frustration caused.
We have referred this matter to our Sales Manager for urgent feedback to you.
Kind Regards
Lynne Lawrence
***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the inconvenience and frustration caused.
We have referred this matter to our Sales Manager for urgent feedback to you.
Kind Regards
Lynne Lawrence
***
