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Mandlenkosi M
1 reviews | Active since Nov 2021
31 Mar 2025, 13:10
Failed Funeral claim
My father passed away I made a claim till today the is no communication atleast to understand what's the hold up. Had to borrow money to burry my father hollard honestly failed my family
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Replies (2)
Hollard Life's replyOfficial
31 Mar 2025, 13:37Hello Mandlenkosi M
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
We are busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Social Resolutions Team
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
We are busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Social Resolutions Team
Hollard Life's reply31 Mar 2025, 13:37
Official
Hello Mandlenkosi M
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
We are busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Social Resolutions Team
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
We are busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Social Resolutions Team
Hollard Life's replyOfficial
03 Apr 2025, 15:55Hello Mandlenkosi M
Thank you for reaching out to us to investigate your complaint. Unfortunately, we did not receive the required documents to enable us to investigate and resolve the matter. Therefore, your complaint has been closed and will be reopened once the required documents have been received.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for reaching out to us to investigate your complaint. Unfortunately, we did not receive the required documents to enable us to investigate and resolve the matter. Therefore, your complaint has been closed and will be reopened once the required documents have been received.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply03 Apr 2025, 15:55
Official
Hello Mandlenkosi M
Thank you for reaching out to us to investigate your complaint. Unfortunately, we did not receive the required documents to enable us to investigate and resolve the matter. Therefore, your complaint has been closed and will be reopened once the required documents have been received.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for reaching out to us to investigate your complaint. Unfortunately, we did not receive the required documents to enable us to investigate and resolve the matter. Therefore, your complaint has been closed and will be reopened once the required documents have been received.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team