Extremely disappointing Service

And lo and behold- after my three previous complaints via Hellopeter, I received two same date letters from Hollard that they regret to inform me that my Bank has instructed them that no further debits will be honored for my policy - which I stopped due to the TOTAL lack of response (apart from the standard Hollard hogwash that they will look into the matter and contact me) - and I am required to contact their Client Service department - at a number not previously available to me. So I made contact and all of a sudden they have all my details.....

Unfortunately registering the complaint on Hellopeter did not attribute to resolve the matter at all as it seems Hollard has an automated response to queries logged thereon (how many complaints must one receive to start ignoring it) without any intention to follow up thereon. So maybe just steer clear of Hollard Insurance as they frankly don't care - until you stop paying that is....