Extremely bad service
I have been trying to get hold of the policy department since last week. They promise to get back to me but they never do. When I call, I have to listen for 20 minutes to someone talking about their policies (on my time!!) and then the call is dropped - everytime!
Helpful (0)
Replies (4)0
Replies (4)
Hollard Life's replyOfficial
19 Mar 2021, 12:05Hello Joan We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. I have referred your complaint to our customer services team who will contact you as soon as possible. Kind Regards, Natasha Vos
Hollard Life's reply19 Mar 2021, 12:05
Official
Hello Joan We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. I have referred your complaint to our customer services team who will contact you as soon as possible. Kind Regards, Natasha Vos
's updateReviewer Update
19 Mar 2021, 12:44Thanks Natasha. I just hope that someone will get back to me ????
's update19 Mar 2021, 12:44
Reviewer Update
Thanks Natasha. I just hope that someone will get back to me ????
Hollard Life's replyOfficial
19 Mar 2021, 15:12Hello Joan
I have received confirmation from the customer team that an agent will be making contact with you.
Kind Regards
Natasha Vos
I have received confirmation from the customer team that an agent will be making contact with you.
Kind Regards
Natasha Vos
Hollard Life's reply19 Mar 2021, 15:12
Official
Hello Joan
I have received confirmation from the customer team that an agent will be making contact with you.
Kind Regards
Natasha Vos
I have received confirmation from the customer team that an agent will be making contact with you.
Kind Regards
Natasha Vos
's updateReviewer Update
19 Mar 2021, 15:23Thank you. Someone contacted me just now
's update19 Mar 2021, 15:23
Reviewer Update
Thank you. Someone contacted me just now