Empty promises

SOUTH AFRICANS, PLEASE TAKE MY ADVICE, DO NOT JOIN HOLLARD, THEY’RE TOO QUICK TO DEBIT YOUR ACCOUNT BUT WHEN YOU HAVE A PROBLEM THEY WILL NEVER HELP YOU. THEY ALWAYS SAY IT TAKES 24 TO 48 HOURS TO FINALIZE A CLAIM, BUT BELIEVE YOU ME, AFTER MY MOM PASSED ON I SUBMITTED MY CLAIM WITH ALL DOCUMENTS REQUIRED, 12 DAYS DOWN THE LINE, STILL NO PAY OUT, NO UPDATE, HAD TO MAKE LOAN FROM MY BANK TO BURRY MY MOM. HOLLARD IS SO FULL OF EMPTY PROMISES AND DOESNT CARE ABOUT THEIR CLIENTS. Take it from me South Africa, DO NOT TAKE ANY POLICY WITH HOLLARD. I DONT KNOW WHATS HAPPENING WITH MY CLAIM, NO ONE IS CALLING ME WITH FEEDBACK, THEY WERE NOT THERE TO HELP ME BURRY MY MOM WITH DIGNITY. My claim number is CLM ********** 0.

So disappointed! I hate Hollard, been a loyal client, paid my premiums every month, they even debited my account again after my mom’s death but failed to pay for my claim.

I bet you, NOTHING WILL HAPPEN EVEN AFTER SENDING THIS COMPLAIN HERE, I’ll come back with feedback! If they reply, I will come back and tell you.