KM
Kgaugelo M

1 reviews | Active since Mar 2020

14 Oct 2020, 13:03

Edgars protection plan

Good day

I have an account with edgars that has an account protection plan with hollard. I have been trying to claim because I got retrenched my emails go unanswered plus your call centre agents ain't helpful. Please help I can't spend money on phone calls am already taking a strain. Please marn

0
Replies (4)
Hollard Life
Hollard Life's reply14 Oct 2020, 18:02
Official
 Hello Kgaugelo Motshweni 

We are sorry that  your claims experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints 

 
KM
Kgaugelo M's update17 Oct 2020, 04:27
Reviewer Update
Am highly disappointed appointed in the way you conduct your business.how long should I wait before you contact me.
KM
Kgaugelo M's update19 Oct 2020, 08:37
Reviewer Update
Its been days now with no reply except for the automatic response you sent. What's happening
KM
Kgaugelo M's update20 Oct 2020, 12:26
Reviewer Update
You guys deserve a 1 star such horrible service yeeer