Edgars Hollard Funeral policy *****

My dad took out a funeral policy in 2006, he had cancer and was bedridden for a year, therefore no purchases were made on the account and i paid for the policy via eft each month into Edgar's account which brought the account into a credit.

I am told that the term is you must have a positive balance with Edgars to claim. I was told i am not the beneficiary when i have proof i am the beneficiary because i have policy documents.

I provided the policy my dad agreed with terms and the term they are using to deny the claim is not on the policy he was given.

So since the claims department will not look at the evidence i provided and therefore i am asking for policy to be cancelled and from 2006 all funds be returned since the policy has a term that was never agreed to.

Edgars and hollard is a ****. The administrators IUA are not accepting valid documents.

Logically how do you expect a sick man to go shopping in Edgar's, why wont they show me on the policy document i sent were the term is that denies the claim.