CM
Charmaine M
1 reviews | Active since Nov 2018
24 Feb 2026, 10:52
dropping calls inbound
Hollard sent me a text that my policy has ended payment was done on the 31st of Jan-today i have tried to call them for the last 1 hour when my call is close on the que they dropp the call-i spoke to an agent who kept me over 20 min on hold i tried to call again and still they dropping calls,
Helpful (0)
Replies (2)0
Replies (2)
Hollard Life's replyOfficial
24 Feb 2026, 11:02Hello Charmaine M.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's reply24 Feb 2026, 11:02
Official
Hello Charmaine M.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
27 Feb 2026, 12:03Hello Charmaine M.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply27 Feb 2026, 12:03
Official
Hello Charmaine M.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team