SN
Siphelele N
1 reviews | Active since Jan 2014
02 Mar 2016, 11:50
Dqy to day hospital plan
I was sold a day to day hospital in 2012, promising to pay R 1000 for each day in hospital but when I requested my policy schedule this year, it was no longer R 1000 bur R226 per day. I pa R 238 for this benefit and it does not make sense to pay more than what you get as a benefit. I complained and was told I will be given feedback once the telephone records have been checked, NOTHING!! This is a complete ******* and I have been wasting my money for 3 years paying for a useless benefit.
Helpful (0)
Replies (1)0
Replies (1)Hollard Life's replyOfficial
02 Mar 2016, 12:44Hello MhlengiN,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for sales calls to be retrieved and contact to be made with you.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for sales calls to be retrieved and contact to be made with you.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply02 Mar 2016, 12:44
Official
Hello MhlengiN,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for sales calls to be retrieved and contact to be made with you.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for sales calls to be retrieved and contact to be made with you.
Kind Regards
Lynne Lawrence
***
