CR
Chantal R
1 reviews | Active since Jul 2016
17 Oct 2023, 12:36
DONT USE HOLLARD
USELESS POLICY AND USELESS CUSTOMER SERVICE. A WEEK AFTER SUBMITTING DOCUMENTS FOR DEATH CLAIM, THEY HAD TO GO FIND IT ON THEIR SYSTEM. AND KEPT ME HOLDING AND HOLDING. DONT USE THEM.
Helpful (0)
Replies (1)0
Replies (1)
Hollard Life's replyOfficial
18 Oct 2023, 09:28Hello Chantal,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint we need more details to look into the matter further.
Please provide us with either your identity number, claim number or policy number so we can assist.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint we need more details to look into the matter further.
Please provide us with either your identity number, claim number or policy number so we can assist.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply18 Oct 2023, 09:28
Official
Hello Chantal,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint we need more details to look into the matter further.
Please provide us with either your identity number, claim number or policy number so we can assist.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint we need more details to look into the matter further.
Please provide us with either your identity number, claim number or policy number so we can assist.
Kind Regards,
Escalated Complaints Team