LS
Letlhogonolo S
1 reviews | Active since Oct 2014
22 Dec 2021, 15:06
Don't do it!!!!!
If you are looking for a funeral cover look nowhere near Hollard. The claims process is a pain, no communication whatsoever or ACTION. My late father (buried on 17 December 2021). I logged a claim on the 15 December with all required documents, it is now the 22nd December and nothing has been done. My heart goes out to the people who are dependent only on Hollard to burry their loved ones.
I beg and edge you all not to business with these people!!!!!!
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Replies (2)
Hollard Life's replyOfficial
22 Dec 2021, 15:39Hello Letlhogonolo
We are saddened to hear about the loss of your father. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong.
Kind regards, Escalated Complaints Team
We are saddened to hear about the loss of your father. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong.
Kind regards, Escalated Complaints Team
Hollard Life's reply22 Dec 2021, 15:39
Official
Hello Letlhogonolo
We are saddened to hear about the loss of your father. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong.
Kind regards, Escalated Complaints Team
We are saddened to hear about the loss of your father. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong.
Kind regards, Escalated Complaints Team
Hollard Life's replyOfficial
23 Dec 2021, 11:28Hello Ms Segodi
Thank you for your patience while we looked into your claim. Our claims team have confirmed that your claim has been paid.
Wishing you strength during this difficult time.
Kind Regards
Escalated Complaints Team
Thank you for your patience while we looked into your claim. Our claims team have confirmed that your claim has been paid.
Wishing you strength during this difficult time.
Kind Regards
Escalated Complaints Team
Hollard Life's reply23 Dec 2021, 11:28
Official
Hello Ms Segodi
Thank you for your patience while we looked into your claim. Our claims team have confirmed that your claim has been paid.
Wishing you strength during this difficult time.
Kind Regards
Escalated Complaints Team
Thank you for your patience while we looked into your claim. Our claims team have confirmed that your claim has been paid.
Wishing you strength during this difficult time.
Kind Regards
Escalated Complaints Team