**** - DO NOT RECOMMEND

DO NOT RECOMMEND

Have had Bond Life Cover with them for 13 years. Their policy document (in my possession) states they will cover my Bond payments for 12 months in a 5 year cycle. I app**** after my retrenchment in September 2024. Here's where it got messy:

1. Waiting period of 3 months before application was "activated" - My ex employer went financially bust so no full retrenchment package paid - 3 months worth of Bond payments to cover out of pocket from savings even though I've been paying for policy coverage for 13 years. DISGUSTED 1.

2. And then the cherry on the top : They only covered me for 6 months ( not 12 as per the policy document in my possession)

When I complaint, I was politely told , in writing, to take them to the Ombudsman and was emailed a detailed 7 page document with "clauses" that Iooks like it had only recently been introduced (without my knowledge). What the hell!! DISGUSTED 2.

My questions: what happens to the balance of the 6 months " coverage " if I'm still unemployed due to a tough employment market?

So I'm still paying for a policy which can do nothing to prevent me from losing my home, as savings have now been depleted.

So unemployed, liable to pay a policy which includes a 12 month loss of income retrenchment cover but in reality have to forfeit 6 months of it...and continue to pay them. Busy looking at other policy options so I can cancell with these **** artists.