BCMD
Buyiselwa Christina MaXesi Dlotho

1 reviews | Active since May 2018

31 Mar 2023, 14:53

DISTASTEFUL SERVICE BY HOLLARD INSURANCE - DESPITE EMPTY PROMISES OF PEACE OF MIND

I am utterly disappointed and feel ****** by Hollard Insurance, after moving from my previous policy companies and combining my policies to them, after years of paying them. Only to be served with a lapse letter despite efforts to them to get an active stop order and endless communication to them. Its true most of these companies take us for granted, especially when they know we dont know where to seek justice for their wrongdoing and ill-treatment towards us.

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Replies (1)
Hollard Life
Hollard Life's reply31 Mar 2023, 15:04
Official
Hello Buyiselwa

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days. 

Kind Regards, 

Escalated Complaints Team