Disgusting Service from Hollard Insurance

<p>I had a simple service request relating to my funeral cover with Hollard. Yet after several calls and inefficent staff and terrible service, I have yet to receive any resolution. The consultants I engaged with cut the calls or continued to transfer me to the switchboard to the point where I'm sick of hearing their terrible music whilst holding on in the hope of getting the required service. Even with reference numbers for earlier calls logged, I was unable to get any assistance. Hollard has no problem deducting my premiums every month but they can't treat you with respect and courtesy when you need help. The promises they make when you take out a policy is obviously just a sales strategy beacuse clearly they don't care about after-sales service.</p>