DISGUSTING SERVICE

Absolutely shocking service. I have been trying to speak to an actual human since November 2020 and each time I call, either the number does not exist or I get transferred from pillar to post and don't get any information from anyone I speak to. NO ONE is willing to help me with anything I ask. Their responses is "I can't help please hold" and they transfer me to another *********** individual. I have emailed countless times to different email addresses and called a million times too!!!! I am so tired of this shocking service. All I want is for them to debit my account for my funeral policy.... what will happen to my family if I had to die?!!?? DISGUSTING!!!!!!