DISGUSTING SERVICE

<p><span style="color: #000000; font-family: UICTFontTextStyleBody; font-size: 17px; -webkit-text-size-adjust: auto;">My father passed away a month ago & i sent a claim that week. I have since been asked to resend the claim FOUR TIMES .Everytime i call to follow up ,i am told that they cannot see it on system . It has been escalated 3 times but they took the cake for me on friday when some guy posed as a team leader & promised to get back to me before close of business that day. I am still waiting . One of thee most frustrating thing is that they do not even have a complaint number or email. It just goes to show how much they care abouf their clients.we take out funeral policies for the companies to help is in our time of need .i am utterly disgusted. I hope someone out there wilm care enough to actually do their job ......</span><br style="color: #000000; font-family: UICTFontTextStyleBody; font-size: 17px; -webkit-text-size-adjust: auto;" /><br style="color: #000000; font-family: UICTFontTextStyleBody; font-size: 17px; -webkit-text-size-adjust: auto;" /><span style="color: #000000; font-family: UICTFontTextStyleBody; font-size: 17px; -webkit-text-size-adjust: auto;">Sent from my iPhone 5 </span><br style="color: #000000; font-family: UICTFontTextStyleBody; font-size: 17px; -webkit-text-size-adjust: auto;" /><br style="color: #000000; font-family: UICTFontTextStyleBody; font-size: 17px; -webkit-text-size-adjust: auto;" /></p>