NG
Nokuzola G

1 reviews | Active since May 2019

02 Dec 2020, 11:53

Disgusting Policy.

My aunt passed on recently, and her children are being sent from pillar to post. Imagine the death of a loved one and dealing with claims. Hollard/Jet is not assisting but sending these grieved children from on point to the other. I am pained as I lost my mother as well but I did not struggle with my claim from my insurance, we cannot deal with such kind of behaviour. This kids have to pay funeral parlor, now a double blow, death and hollard that is not making things easy for the mourning children.

0
Replies (1)
Hollard Life
Hollard Life's reply02 Dec 2020, 15:56
Official
 Hello Nokuzola Gomomo 
We are truly sorry for the loss of your aunt and her children's claims experience that has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints