NG
Nokuzola G
1 reviews | Active since May 2019
02 Dec 2020, 11:53
Disgusting Policy.
My aunt passed on recently, and her children are being sent from pillar to post. Imagine the death of a loved one and dealing with claims. Hollard/Jet is not assisting but sending these grieved children from on point to the other. I am pained as I lost my mother as well but I did not struggle with my claim from my insurance, we cannot deal with such kind of behaviour. This kids have to pay funeral parlor, now a double blow, death and hollard that is not making things easy for the mourning children.
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Replies (1)Hollard Life's replyOfficial
02 Dec 2020, 15:56 Hello Nokuzola Gomomo
We are truly sorry for the loss of your aunt and her children's claims experience that has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are truly sorry for the loss of your aunt and her children's claims experience that has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
Hollard Life's reply02 Dec 2020, 15:56
Official
Hello Nokuzola Gomomo
We are truly sorry for the loss of your aunt and her children's claims experience that has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are truly sorry for the loss of your aunt and her children's claims experience that has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
