aR
ashani R
1 reviews | Active since Sept 2009
09 Feb 2021, 16:29
Disgusting PATHETIC SERVICE MORE LIKE NO SERVICE AT ALL!!!!!!
Every month Hollard collects there premium Monthly without problems yet when you call there call center no one answers the calls .NO MATTER HOW MANY TIMES YOU CALL OR THE TIME OF DAY WHEN YOU CALL. The email address is just as useless as NO one responds. Maybe I should refer the matter to the OMBUDMAN AS THIS IS NOT RIGHT OR ACCEPTABLE!!!YOUR SERVICE IS PETHETIC
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Replies (2)
Hollard Life's replyOfficial
10 Feb 2021, 15:49Hello ashani
Thank you for bringing this matter to our attention. We apologise for the poor service you experienced. Please provide us with your policy details to enable us to escalate your dissatisfaction to our customer service team for intervention.
As soon as we received the information, one of our consultants will contact you regarding the next steps.
Regards
Hollard Complaints Team
Thank you for bringing this matter to our attention. We apologise for the poor service you experienced. Please provide us with your policy details to enable us to escalate your dissatisfaction to our customer service team for intervention.
As soon as we received the information, one of our consultants will contact you regarding the next steps.
Regards
Hollard Complaints Team
Hollard Life's reply10 Feb 2021, 15:49
Official
Hello ashani
Thank you for bringing this matter to our attention. We apologise for the poor service you experienced. Please provide us with your policy details to enable us to escalate your dissatisfaction to our customer service team for intervention.
As soon as we received the information, one of our consultants will contact you regarding the next steps.
Regards
Hollard Complaints Team
Thank you for bringing this matter to our attention. We apologise for the poor service you experienced. Please provide us with your policy details to enable us to escalate your dissatisfaction to our customer service team for intervention.
As soon as we received the information, one of our consultants will contact you regarding the next steps.
Regards
Hollard Complaints Team
aR
ashani R's updateReviewer Update
11 Feb 2021, 12:49Good day
It is an Edgars/Jet policy Account number - ***,Amount of policy R109.10.Covering T Ramdas and D Ramdas
It is an Edgars/Jet policy Account number - ***,Amount of policy R109.10.Covering T Ramdas and D Ramdas
aR
ashani R's update11 Feb 2021, 12:49
Reviewer Update
Good day
It is an Edgars/Jet policy Account number - ***,Amount of policy R109.10.Covering T Ramdas and D Ramdas
It is an Edgars/Jet policy Account number - ***,Amount of policy R109.10.Covering T Ramdas and D Ramdas