KS
Kealeboga S

1 reviews | Active since Sept 2020

24 Mar 2022, 11:19

Disgusting insurer

This must be the worst cellphone insurance to ever exist in south africa the worst service.. The cellphone screen they replaced on my broke within 2 weeks which makes me question the authenticity of replacement parts after pay all installments and access of R800.. They want more money from for a screen that cant even get through a month pathetic if you ask me.. First half tge screen was black when i got the fone back which required a restart. Your phone and money is better of with the Pakistan Gentleman in town honestly or china mall to be honest.. Dont even ask for manager i doubt the employ such cause i have not heard from one.. What a circus we donate our funds to

0
Replies (3)
Hollard Life
Hollard Life's reply24 Mar 2022, 11:57
Official
Hello Kealeboga

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our customer resolutions team is busy looking into your complaint, please confirm which retail store you purchased your phone from for us to ensure we investigate with the relevant department. 

Kind Regards, Escalated Complaints Team 
Hollard Life
Hollard Life's reply24 Mar 2022, 12:55
Official
Hello Kealeboga

Thank you for confirming. 

Our customer resolutions team is looking into your claim and will provide you with feedback within five working days. 

Kind Regards
Escalated Complaints Team
KS
Kealeboga S's update24 Mar 2023, 16:57
Reviewer Update
I Have never heard from you guys.. I cant really say I am disappointed.