MR
Mimi R

1 reviews | Active since Jul 2018

28 Jun 2023, 10:13

DISGUSTING **** FROM HOLLARD

On the 14 February 2023, went to Wonderboom Pick n Pay to buy groceries with my sister, we met a young man who called himself Kevin working for Hollard. He kept annoying and hounding us non stop, asking questions. He told us that its a funeral cover that that goes out once, and after paying the R100.00 R 1000 will be loaded on our smart shopper. To my suprise, debit orders of R 100 just debited my CAPITEC account.

I truly respected HOLLARD but after this am so disgusted that one ****s you out of money in the name of a funeral policy and free grocery. PLS CORRECT THIS MISTAKE ASAP!!!!!!!!!!!!!!!

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Replies (1)
Hollard Life
Hollard Life's reply28 Jun 2023, 12:02
Official
Hello Mimi,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our customer resolution  team is busy looking into your complaint and will be providing you with feedback within five working days. 

Kind Regards, 

Escalated Complaints Team