MR
Mimi R
1 reviews | Active since Jul 2018
28 Jun 2023, 10:13
DISGUSTING **** FROM HOLLARD
On the 14 February 2023, went to Wonderboom Pick n Pay to buy groceries with my sister, we met a young man who called himself Kevin working for Hollard. He kept annoying and hounding us non stop, asking questions. He told us that its a funeral cover that that goes out once, and after paying the R100.00 R 1000 will be loaded on our smart shopper. To my suprise, debit orders of R 100 just debited my CAPITEC account.
I truly respected HOLLARD but after this am so disgusted that one ****s you out of money in the name of a funeral policy and free grocery. PLS CORRECT THIS MISTAKE ASAP!!!!!!!!!!!!!!!
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Replies (1)Hollard Life's replyOfficial
28 Jun 2023, 12:02Hello Mimi,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply28 Jun 2023, 12:02
Official
Hello Mimi,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
