Disappointing service
Extremely frustrated as Hollard now has 5 addictional debits im unaware of. Ive send an email ehich they have acknowledged yet i have even more debits. I joined in 2021 and was well until october last year. This is unbelievable and unacceptable. Who has authorised the additional amount charged. At this point i want to cancel the entire policy as this shows how unreliable they are and have not made this a priority. My money i work hard for syolen by these people
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Replies (4)0
Replies (4)
Hollard Life's replyOfficial
07 Jan 2025, 15:20Hello Londi K
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's reply07 Jan 2025, 15:20
Official
Hello Londi K
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
27 Jan 2025, 11:01Hello Londi K
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint.
Kind Regards,
Social Resolutions Team
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint.
Kind Regards,
Social Resolutions Team
Hollard Life's reply27 Jan 2025, 11:01
Official
Hello Londi K
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint.
Kind Regards,
Social Resolutions Team
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint.
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
03 Feb 2025, 14:22Hello Londi K
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint.
Kind Regards,
Social Resolutions Team
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint.
Kind Regards,
Social Resolutions Team
Hollard Life's reply03 Feb 2025, 14:22
Official
Hello Londi K
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint.
Kind Regards,
Social Resolutions Team
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint.
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
08 Apr 2025, 08:28Hello Londi K
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply08 Apr 2025, 08:28
Official
Hello Londi K
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team