EM
Elizabeth M
1 reviews | Active since Jan 2022
20 Jan 2022, 12:01
Disappointed with Hollard Insurane
I have made claim for my saving that I have been saving for year now. And when I call for a follow up, they forever escalate and giving me a lot of reference numbers. And it's over two weeks now and there is no feedback at all as to if my claim will be paid out or not. They can't even give me an explanation as to what is the hold up.
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Hollard Life's replyOfficial
20 Jan 2022, 12:37Hello Elizabeth
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply20 Jan 2022, 12:37
Official
Hello Elizabeth
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team