Disappointed in Hollard insurance

I am really so disappointed in how Hollard is handling this claim for my husband's funeral plan. I know its during lockdown but the unprofessional handling of this issue will lead me back into a coma. I have no food in the house. My kids fees are not paid. My husband left a lifestyle protection plan and to date am not receiving any luck from you guys . It's very stressful and am in tears constantly. I'm in the process of acquiring your CEO Saks details and I will narrate everything to him. Just put yourself in a situation where you lose a loved one whose not Ill and within one hour 30 minutes they are gone and this was our everything. Today we have no food because Hollard feels they can just take their time with claims. Some person called Glen called me to say everything is finalized I just need to send in the form. To date no one has come back to me. It's no wonder people resort to suicide because insurance companies are ripping them off.

Gina Moyo