NN
Nombuso N
1 reviews | Active since Nov 2021
29 Dec 2021, 08:13
Disappointed in delivery
It has taken almost 2 years for my mom's phone claim to be processed, we've been calling and been given the run around and told it would be resolved to no avail. They do not even call for an update. Extremely disappointed in the service.
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Replies (2)0
Replies (2)
Hollard Life's replyOfficial
29 Dec 2021, 10:57Hello Nombuso
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We tried to contact you with no answer. To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your mom's identity number, claim number or policy number so we can assist.
Kind Regards, Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We tried to contact you with no answer. To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your mom's identity number, claim number or policy number so we can assist.
Kind Regards, Escalated Complaints Team
Hollard Life's reply29 Dec 2021, 10:57
Official
Hello Nombuso
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We tried to contact you with no answer. To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your mom's identity number, claim number or policy number so we can assist.
Kind Regards, Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We tried to contact you with no answer. To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your mom's identity number, claim number or policy number so we can assist.
Kind Regards, Escalated Complaints Team
Hollard Life's replyOfficial
03 Jan 2022, 08:36Hello Nombuso
We have attempted to contact you for additional information to assist with your mom's claim. The phone goes to voice mail.
We are unable to investigate your matter. Should you wish for us to investigate your matter please provide us with additional information.
Kind Regards
Escalated Complaints Team
We have attempted to contact you for additional information to assist with your mom's claim. The phone goes to voice mail.
We are unable to investigate your matter. Should you wish for us to investigate your matter please provide us with additional information.
Kind Regards
Escalated Complaints Team
Hollard Life's reply03 Jan 2022, 08:36
Official
Hello Nombuso
We have attempted to contact you for additional information to assist with your mom's claim. The phone goes to voice mail.
We are unable to investigate your matter. Should you wish for us to investigate your matter please provide us with additional information.
Kind Regards
Escalated Complaints Team
We have attempted to contact you for additional information to assist with your mom's claim. The phone goes to voice mail.
We are unable to investigate your matter. Should you wish for us to investigate your matter please provide us with additional information.
Kind Regards
Escalated Complaints Team