Despicable service

<p> </p> <p>As you are probably aware by now I have cancelled my policy with you</p> <p>and obtained a new policy with a reputable and respected company not</p> <p>something I am able to say about yours.</p> <p>You can now use my premiums for your Christmas party with the knowledge</p> <p>that your atrocious service and communications have forced 2 pensioners to</p> <p>take this action due to your failure to provide any answers to my questions.</p> <p>It was not possible to continue with you, as in the event of a death I would hate</p> <p>to think that the already traumatized loved ones were having to go through the</p> <p>same kind of treatment to obtain their Funeral policy proceeds at a time when</p> <p>the last thing they would want is more distress, but I am quite sure that is the</p> <p>least of your concerns.</p> <p>You can be sure that I will not, in any circumstances, recommend your company to</p> <p>anyone and I would actively discourage it should I be asked.</p> <p> </p> <p><br />You should be ashamed of yourselves.</p>