MG
Mzikayise G
1 reviews | Active since Jul 2013
26 Oct 2021, 09:26
Dependant
<div>Who is this person on my policy named Onalenna Modisane and who added him?</div>
Helpful (0)
Replies (4)0
Replies (4)
Hollard Life's replyOfficial
26 Oct 2021, 10:05Hello Mzikayise
Thank you for taking my call to confirm your policy information and dependents. One of our customer service consultants will attend to the amendment and be in contact with you.
We note that the child added was added in error at sales stage with the sales consultant. We apologise for the error and thank you for bringing it to our attention.
Kind Regards
Natasha Vos
Thank you for taking my call to confirm your policy information and dependents. One of our customer service consultants will attend to the amendment and be in contact with you.
We note that the child added was added in error at sales stage with the sales consultant. We apologise for the error and thank you for bringing it to our attention.
Kind Regards
Natasha Vos
Hollard Life's reply26 Oct 2021, 10:05
Official
Hello Mzikayise
Thank you for taking my call to confirm your policy information and dependents. One of our customer service consultants will attend to the amendment and be in contact with you.
We note that the child added was added in error at sales stage with the sales consultant. We apologise for the error and thank you for bringing it to our attention.
Kind Regards
Natasha Vos
Thank you for taking my call to confirm your policy information and dependents. One of our customer service consultants will attend to the amendment and be in contact with you.
We note that the child added was added in error at sales stage with the sales consultant. We apologise for the error and thank you for bringing it to our attention.
Kind Regards
Natasha Vos
MG
Mzikayise G's updateReviewer Update
09 Nov 2021, 16:24I still haven't received new policy document after you promised to investigate and update my policy
MG
Mzikayise G's update09 Nov 2021, 16:24
Reviewer Update
I still haven't received new policy document after you promised to investigate and update my policy
Hollard Life's replyOfficial
10 Nov 2021, 08:20Hello Mzikayise
We are sorry that you have not yet received your policy documents. We have asked our customer services team to send you your documents.
Kind Regards
Escalated Complaints Team
We are sorry that you have not yet received your policy documents. We have asked our customer services team to send you your documents.
Kind Regards
Escalated Complaints Team
Hollard Life's reply10 Nov 2021, 08:20
Official
Hello Mzikayise
We are sorry that you have not yet received your policy documents. We have asked our customer services team to send you your documents.
Kind Regards
Escalated Complaints Team
We are sorry that you have not yet received your policy documents. We have asked our customer services team to send you your documents.
Kind Regards
Escalated Complaints Team
MG
Mzikayise G's updateReviewer Update
12 Nov 2021, 17:25But guys... I did let you to update that email address I'm nolonger using it, my email address is ***
MG
Mzikayise G's update12 Nov 2021, 17:25
Reviewer Update
But guys... I did let you to update that email address I'm nolonger using it, my email address is ***